Join Our Team

You dream of making a difference. You can make it a reality.

Bailey House, Inc., a leader in HIV/AIDS housing and services with offices in East Harlem and Greenwich Village, is recognized as one of the best places to work in New York City.

We’re looking for dedicated, dynamic individuals committed to bettering their community. The following positions are currently available. To apply, please submit your resume, cover letter and salary requirements using our online form. You may also apply by fax, email, or mail.

Bailey House, Inc.
1751 Park Ave
New York, NY 10035
Attention: Human Resources

HR@baileyhouse.org

Available Positions

Housing Specialist – CCOC – Supportive Housing

Case Manager – STARS

Case Manager – SHIP

Operations Assistant – Supportive Housing

Data Entry Specialist – MCC/TCC

Program Associate – CCOC

Vocational Educational Counselor – Schafer Hall

Residence Coordinator – P/T (21 Hours) – BHH

Care Manager – Health Homes

Per Diem Care Manager – Health Homes

Behavioral Health Center Receptionist – MHC

 Housing Specialist – CCOC – Supportive Housing 

The Housing Specialist is responsible for coordinating and expediting the housing placement process, case management and care coordination. The Housing Specialist maintains client records as per funder and regulatory requirements, assists clients with entitlements; provides ongoing psycho social support; and makes appropriate referrals, both internally and externally, as needed in order to assist clients with remaining stably housed.

Minimum Education/Experience Requirements:

BS/BA Degree in a human services field;
Bilingual Spanish Required
At least two years experience in obtaining housing for homeless people living with HIV or AIDS;
Extensive knowledge of local AIDS housing service providers and related resources;
Proven ability to successfully negotiate the HASA housing placement system and other related HRA/HASA systems on behalf of homeless people living with HIV or AIDS;
Ability to negotiate leases with landlords, realtors and management firms
Ability to maintain an updated housing file (i.e. apartment listings, AIDS housing vacancies, housing units coming on-line);
Ability to represent Bailey House, Inc. with professionalism and authority, when working with consumers, all levels of agency staff and for-profit and government representatives.
Strong verbal and written communication and relationship building skills.
Ability to coordinate detailed projects simultaneously and meet deadlines reliably.
Ability to travel around NYC for appointments, apartment inspections and meetings for work-related business.
Skilled in using full Microsoft Suite (Word, Excel, and Outlook), and relevant funder portals, electronic health records systems such as AWARDS

How to apply for this position
Submit a completed internal job application (complete w/supervisory recommendation) to Human Resources. External candidates may submit a cover letter and resume to HR@baileyhouse.org

Case Manager – STARS:

The purpose of this position is to promote independent living within a supportive housing program by providing intensive case management services aimed at developing and enhancing skills of clients in various aspects of their life and assisting clients to be ready for permanent independent housing upon graduation from our program.

Minimum Education/Experience Requirements:

BSW or related degree with adherence to ethical standards of the social work profession. LMSW is preferred
Experience in working with young adults
Experience in working with people with living with HIV/AIDS and/or other chronic conditions.
At least three years (3) of case management or related experience in housing program
Must possess excellent organizational and time management skills
Must possess excellent interpersonal skills and be able to work utilizing a team approach
Ability to make sound assessments of clients, their needs and develop treatment plans
Knowledge of homeless services in the New York City Metro area
Bilingual (English- Spanish) is preferred
Must possess ability to set boundaries and limits with client population
Strong analytical and problem solving skills
Ability to enter data into electronic Health Records Systems such as AWARDS
Proficient in use of computer software, technological devices and office equipment (e.g. Word, Excel, tablet, cell phone)

How to apply for this position:
Complete internal application and return it to Human Resources. External applicants may submit a resume, cover letter and salary requirement to HR@baileyhouse.org

Case Manager – SHIP

The purpose of this position is to promote independent living within a supportive housing program by providing structured case management services aimed at developing and enhancing skills of clients in various aspects of their life.

Minimum Education/Experience Requirements:

BSW or related degree with adherence to ethical standards of the social work profession. LMSW is preferred
Experience in working with people who are chronically homeless
At least three years (3) of case management or related experience in housing program
Must possess excellent organizational and time management skills
Must possess excellent interpersonal skills and be able to work utilizing a team approach
Ability to make sound assessments of clients, their needs and develop treatment plans
Knowledge of homeless services in the New York City Metro area
Bilingual (English- Spanish) is preferred
Must possess ability to set boundaries and limits with client population
Strong analytical and problem solving skills
Ability to enter data into electronic Health Records Systems such as AWARDS
Proficient in use of computer software, technological devices and office equipment (e.g. Word, Excel, tablet, cell phone)

Operations Assistant – Supportive Housing

The purpose of the Operations Assistant will support the Operations Coordinator in insuring that all residents and clients are housed in safe, violation free, habitable and secure units and apartments. Additional responsibilities will include maintaining the housing database, work order reports, and housing files.

Minimum Education/Experience:

High School Diploma or G.E.D.
Possess a general knowledge of trade skills such as general carpentry, plumbing, electrical work, heating systems, etc.
Must have excellent interpersonal skills and able to interactive with clients with mental, substance use, HIV and Aids and other chronic illnesses.
Must be able to make sound judgments and decisions
Ability to write effective, clear and timely reports and other documents.
At least three (3) years to (5) years of maintenance related training for both residential and facility.
Bilingual English/Spanish Preferred.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Data Entry Specialist – MCC/TCC

The Data Entry Specialist will be responsible for performing an array of activities intended to ensure the accuracy and completeness of the process and outcome of data collected for funder reporting, continuous quality improvement, outcome monitoring and audit. This position provides data entry support for the MCC/TCC program. The position enters data gathered and assists maintaining data management systems, as performs program associate duties such as Metro-card disbursement and reconciliation, petty cash disbursement and reconciliation, and client incentive disbursement and reconciliation. The position also contributes to the development, analysis and reporting of aggregate outcomes for the MCC/TCC program including entering client level data into eShare and manage client cases in the Electronic Health Record (EHR). Responsibilities include providing other technical assistance or appropriate referrals as needed.

Minimum Education/Experience Requirements
BA/BS in relevant field (required), or 4 years of relevant experience will be considered.
Experience in data entry (essential) and database development, data management and analysis (preferred).
Experience working with community-based organizations as support staff, evaluator, direct service provider or consultant.
Computer literate and working knowledge of MS Office – Word, Outlook, Excel. EHR systems.
Good organizational and time management skills
Experience providing training and/or technical assistance.
Bilingual (English-Spanish) is preferred.
Knowledge of working effectively in social service agency serving people living with HIV/AIDS.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Behavioral Health Center Receptionist – MHC

The Receptionist performs a variety of duties related to the management of the phones and the scheduling of appointments of patients in the Behavioral Health Center inclusive of the OMH and OASAS programs. This includes verification of insurance and eligibility and authorization for the patients of the Behavioral Health Center. The Receptionist also performs a variety of general office duties to assist the staff of the center. The incumbent will exercise all due diligence in primary function of the billing process to include greeting all visitors and patients via phone and in person, scheduling appointments for the providers, collecting data essential to the clinic and billing process, entering patient charges, scheduling ancillary services, assembling and maintenance of patient charts, entering data to an outcomes database and normal maintenance of office equipment, tracking of office supplies and some medical supplies as directed.

Minimum Education/Experience Required:
High School Diploma or equivalency
One year to 3 years working in an OASAS license program or medical office with Medicaid/Managed care coding experience
Excellent verbal and writing skills; problem solving/resolution and follow –up/follow through
Ability to present information in a one-on-one and small group situation.
Proficient in Microsoft Office, billing/coding software applications
Customer service abilities including active listening skills; able to deescalate intense situation and communicate effectively with clients with mental health, substance use and other chronic health issues
Critical thinking skills, decisive judgment and the ability to work with minimal supervision in a fast paced environment

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Program Associate -CCOC

The primary purpose of this position is to monitor and maintain the Program resources as required by funding and regulatory agencies and to provide administrative support to the Deputy Director and other Program Directors as needed. The incumbent will perform duties that will assist Supportive Housing Portfolio with gathering client data, resources, purchasing, reception duties, maintaining office equipment, disseminating information to clients and completing all required reports. The position also requires interface with the public and with clients.

Minimum Education/Experience Requirements:

High School required, AA preferred with two years or more experience working with individuals living with HIV/AIDS.
Two years of experience and working knowledge of computer software programs including: Word for Windows, Excel, PowerPoint, Desktop Publisher and Access.
Must possess excellent oral and written communication skills.
Knowledge of HASA housing referral and placement system.
Knowledge and able to work with homeless, the under-housed, PWAs. The mentally ill and the substance abusing population.
Ability to work cooperatively and productively in an interdisciplinary group of professionals.
Must be organized and detailed and results oriented, paying attention to deadlines and time sensitive tasks.
Must be sensitive to people with different ethnic and cultural backgrounds and sexual orientations.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Vocational Educational Counselor – Schafer Hall

The Vocational Educational Counselor under general direction of the Program Coordinator and the Director of Client Services provides information and coordination of programs employment coaching, referral and assistance to public benefits, transition to work education, assistance with vocational training program enrollment, and support of related client needs. Additionally, the incumbent will provide case management services to clients in Schafer Hall Family Program and may include arranging transportation and/or accompanying of clients to various appointments. The incumbent is expected to work with heads of households as well as their young adult children.

Minimum Education/Experience Required:

Bachelor degree in Rehabilitation Counseling, Psychology, Social Work or a directly related field. Master degree preferred. OR 5 year-experience working in the related field.
At least 2 years providing case management or related experience with individuals who are homeless, food insecure, have mental illness, substance use and chronic illnesses such as HIV or AIDS.
Experience in working with young adults.
Must possess ability to effectively use technology – computer software (i.e., EHS and MS Office – Word, Excel, Outlook and Power Point) and hardware (i.e. cell phone, tablet).
Flexibility, creativity and initiative to work both independently and as part of team.
Must possess excellent interpersonal skills.
Must possess ability to set boundaries and limits with client population.
Good organizational and time management skills.
Bilingual English/Spanish Required.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Part-Time Residence Coordinator (21 hours per week) – Bailey Holt House

The primary purpose of this position is to ensure the safety and security of residents and to provide oversight of facility operation during non-business hours. Additional responsibilities are to provide information and assistance to resident as needed, engage residents regularly to remain informed about their health and general well-being and provide pertinent information about residents to other staff on as needed basis.

High School or GED required. Bachelors Degree preferred.
At Least three years of previous experience with agency population preferred.
Must have a current Fire Supervisor Certification(S-95).
Must attend BHH monthly staff meetings and training as scheduled.
Must be able to make sound judgment and decisions.
Must be able to assess situation and take appropriate action to address them.
Must be able to follow departmental and agency policy and procedure.
Must be able to provide on-call coverage on a scheduled rotating basis.

How to apply for this position
Complete an internal job application (w/supervisor recommendation) and submit to Human Resources. External applicants may submit a cover letter and resume to HR@baileyhouse.org

Care Manager (Health Homes)

 The role of Health Homes Care Manager, primary function is guiding chronically ill patients through the health care system by assisting with access issues, developing relationships with service providers, and tracking interventions and outcomes. The Health Homes Case Manager (HHCM) acts as the team leader, provides direct services to patients including the completion of needs assessments, development of patient focused care plans, periodic reassessments and overall comprehensive service coordination.  The Care Manager also functions as an advocate for clients within the agency and with external service providers.  As a team leader, the Care Manager is ultimately responsible for the overall provision and coordination of services to assign patients’ caseload. They also provide day-to-day supervision Patient Navigators.                                    

The role of Health Home Care Manager is to also assist the Care Team (Provider, medical assistant, nurse, behavioral health provider, social worker etc) by coordinating all aspect of care inclusive of appointments, referrals, adherence, specialty care, etc. The HHCM will act as a primary conduit for the transmission of information between providers and patients. The HHCC will coordinate services for all patients who have serious, chronic health problems, persistent MH condition, and those that are actively using substances. The HHCM will provide advocacy, information, and referral services to patients and families to address their medical and psychosocial needs.

Minimum Education/Experience Required:

  • LPN/MSW/MPH/BA/BS Degree is required. Two (2) years’ experience in care coordination preferred
  • One year supervisory experience preferred.
  • Good verbal and written communication skills.
  • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
  • Good interpersonal skills and ability/interest in working as part of a team.
  • Knowledge of HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
  • Knowledge of City, State, and Federal entitlement systems is helpful.
  • Bilingual English/Spanish Preferred.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Per Diem Care Manager – Health Homes 

 The Per Diem Care Manager acts as the medical link between the client and the healthcare system.  The Per Diem Care Manager has the overall responsibility for the coordination and delivery of Health Home services including: comprehensive case management, care coordination and health promotion, individual and family support, referral and linkage to community and social support services and the use of health information technologies.

 Minimum Education/Experience Required:

High School diploma and two years case management experience, Associates degree and one year case management experience

  • Strong interpersonal, organizational, time management and written and verbal communication skills
  • Ability to interact well with a great diversity of individuals
  • Ability to manage and prioritize multiple assignments
  • Computer literate and working knowledge of Microsoft Office (Word, Excel) and Electronic Health Record Systems
  • Knowledge of HIV/AIDS, chronic medical conditions, mental illness, substance use, and homelessness.
  • Knowledge of City, State, and Federal entitlement systems is helpful.

How to apply for this position
Send an internal job application (complete with supervisory recommendation) to Human Resources. External applicants may send a cover letter and resume to HR@baileyhouse.org

Bailey House, Inc. is an Equal Opportunity Employer.

We offer competitive salaries along with a comprehensive benefits package for eligible employees. The package includes paid time off – vacation, sick, personal days, and your birthday; medical, dental, and vision plans; retirement savings, life insurance, STD/LTD, flexible spending accounts (health/dependent/commuter); employee assistance plan, direct deposit options via MCU, 529 college savings , Carver Federal Savings Bank, Verizon & T- Mobile discounts, and much more. Ours is a talented, smart, diverse and creative team of people. If this describes you, consider submitting an employment application today. Come be part of something amazing!