Bailey House Services East Harlem

Confidential, bilingual drop-in services for people living with HIV/AIDS.

At our East Harlem Service Center, we offer an array of confidential, bilingual drop-in services to men, women and children living with HIV/AIDS in the critically underserved communities of Harlem, East Harlem, and the Bronx.

Who is eligible?

East Harlem Services are available to all HIV-positive persons 18 years of age or older. Clients must have an active Medicaid number to participate in the COBRA Case Management Program.


Clients at Bailey House’s East Harlem Service Center have access to service and programs including:

Supportive Case Management.

      Following an initial assessment, case managers work with each client to develop an individualized treatment plan (ITP). The plan establishes goals within the following categories: connection to medical care and treatment adherence, housing stability, and treatment of substance abuse and/or mental health problems. Working both individually and in groups, case managers ensure that clients receive the support, referrals, and access to services they need. Case managers also meet regularly with clients to assess progress and adjust treatments plans as needed.

The Community Follow-Up Program (COBRA).

      Launched in 2007, Bailey House’s COBRA program provides temporary, intensive case management services to Medicaid-eligible HIV-positive individuals. COBRA teams meet with clients up to once a week and make monthly home visits to monitor health status and facilitate housing stability. They provide referrals and support to address household needs, including childcare, transportation, and treatment for mental health and substance use.

Independent Living Skills. Specialists work with formerly homeless clients to help them strengthen the skills they need to live independently. Clients receive one-on-one training on budgeting and money management, learn about landlord-tenant relationships—including their rights as tenants, and develop coping mechanisms for managing stress. Specialists also help identify relevant community-based resources.

CMS-PLUS (Positive Living Using Strengths). Launching in 2009, Bailey House’s CMS-PLUS Program is geared specifically for women of color who are living with HIV/AIDS and dealing with issues surrounding substance abuse. The program is intended to help clients stabilize their health and access reliable housing. Through on-site substance abuse counseling, recovery support groups, and housing placement assistance, clients will receive support the support they need to reduce risk behaviors associated with ongoing substance.

Project FIRST (Formerly Incarcerated Rental Support and Training). Project FIRST is a HUD Special Project of National Significance (SPNS). The program helps HIV/AIDS-infected men and women recently released from prison return to their communities, find permanent housing, and obtain the care they need to remain healthy. Program participants have demonstrated a low rate of recidivism—less than 10% since 2003, as compared to a national average of over 40%—providing measurable evidence of the program’s effectiveness.

Project FIRST support services begin once a client is released from prison. Depending on his or her individual needs, a client may be referred to other co-located programs. Those in need of immediate housing can access shared, temporary housing for up to 30 days while staff members work to locate appropriate permanent housing. Once a client has been placed in permanent housing, Project FIRST provides follow up support to help maintain stable housing. Clients who need assistance turning on their utilities due to past debt, or who have fallen behind in payments and face imminent shut-off, can access Tenant Based Rental Assistance/Utility Assistance, provided they are not eligible for HASA benefits or public assistance.

Housing Placement. Bailey House provides housing placement services for HIV-positive individuals looking for independent housing in the community. Through our extensive network of landlords, we are able to locate safe, affordable housing. Bailey House will also help clients negotiate with their existing landlords around maintenance concerns. Clients can access eviction prevention services through the Independent Living Skills program and Supportive Case Management programs.

Community Outreach Peer Education (COPE). Participants in COPE, Bailey House’s peer education program, are trained to conduct outreach and provide support to at-risk peers and deliver accurate and impactful information about HIV/AIDS and co-occurring disorders such as substance abuse and mental health. In addition to acquiring valuable skills, participants in the COPE program gain a support network of like-minded, culturally competent individuals, while bolstering their self-esteem and coping abilities.

COPE participants undergo extensive training, consisting of two modules. The education module, a four-week workshop series, covers the basics of HIV/AIDS and substance abuse. The Peer Outreach/Peer-to-Peer Recruitment module includes a four-week training series that prepares participants to conduct outreach and provide ongoing support and information to others at risk. Workshop topics include public speaking, identifying and coping with participants’ own triggers, handling resistance, engagement skills, and other outreach strategies. In addition to classroom instruction, trainees participate in fieldwork, speaking with and providing resources to at-risk individuals in community settings.

Food Pantry. Bailey House distributes more than 1000 bags of non-perishable food each month to community members in need. Eligible recipients can obtain one pantry bag per week. Pantry day is Wednesday, 1pm to 3:30pm.  Emergency Food Pantry is available, please call Monday-Friday for additional information. Call (212) 633-2500 ext. 308.

Ancillary Services. Bailey House is constantly developing new ways to address the growing needs of our community. Some of the additional services offered at the East Harlem Service Center include: peer-facilitated recovery support groups, therapeutic recreational activities, and transportation reimbursement, and rapid HIV/AIDS-testing and counseling.